June 2008
Soha Housing appoint BBW to manage the procurement of a VoIP, Call Centre and LAN solution.

May 2008
BBW has been appointed by the London Borough of Bexley to provide strategic communications advice.

April 2008
BBW has been appointed by the Royal Free Hospital to manage the procurement of enhanced switchboard and name dialler facilities.

March 2008
Despite public concerns about the economy, BBW announces a major increase in business at the start of 2008.

February 2008
Training up 40% - BBW announces a new year boom in training with particular interest in VoIP and cost savings courses.  For training information click here.

January 2008
Cut your mobile telephone costs.  BBW launches a new mobile management service.  Click here.

December 2007
BBW announces New Year Sale on training courses. 

November 2007
London & Quadrant Housing Trust appoint BBW to manage OJEU procurement for 130 site WAN.

October 2007
The Institution of Engineering and Technology (IET) formally the IEE, appoints BBW to oversee the installation of new communications infrastructure.

Q. Which is more expensive - my own system or the BBW service?

A. We believe the BBW service is notably cheaper

We are often asked about the costs of a managed service compared with purchasing and running an in-house call logging system. We are honest and explain there are benefits to both approaches. A managed solution often provides higher quality and lower costs.

In order to allow a cost comparison it is important to identify what is included in BBW's service:

In order to compare the costs it is appropriate to consider the full costs of the service. For in-house systems this needs to include the PC, system maintenance and upgrades, the support/maintenance contract etc. In addition, surveys of call logging users also indicate that staff spend large amounts of time managing and interpreting the system. As the saying goes; "Time is Money" and this must be considered when estimating the overall cost of running your own system.

It is our intention to compete in service and quality and not price - however, we are of course very competitive compared with managing your own system.

We are pleased to provide the following examples:

Example 1, for a 100 extension call logging system

Example 2, for a 500 extension call logging system

Example 3, for a 4 site network with a total of 4,000 extensions

The above costs are indicative only.

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