March 2008
Despite public concerns about the economy, BBW announces a major increase in business at the start of 2008.

February 2008
Training up 40% - BBW announces a new year boom in training with particular interest in VoIP and cost savings courses.  For training information click here.

January 2008
Cut your mobile telephone costs.  BBW launches a new mobile management service.  Click here.

December 2007
BBW announces New Year Sale on training courses. 

November 2007
London & Quadrant Housing Trust appoint BBW to manage OJEU procurement for 130 site WAN.

October 2007
The Institution of Engineering and Technology (IET) formally the IEE, appoints BBW to oversee the installation of new communications infrastructure.

September 2007
BBW signs another NHS client to develop a complex communications infrastructure for the future.

August 2007
BBW announce dates for VoIP Configuration and Introduction to Datacomms courses for November 2007. More information from our training site www.commscourses.co.uk

In most organisations around 80% of customer contacts are via the telephone. 

This is a major cost and the quality of service provided is essential the future success of your organisation.  

How can The Call Loggers Help? We provide a fully managed call logging solution.  All the benefits of your own call logging system but without the associated problems. 

What do I Receive?  Simple to understand management information on costs, quality, network management and fraud/abuse.  How many people call you?  How quickly are they answered?   How many calls do you miss?

Why use our Service? Our service removes all of the hassle and management of call logging.  We even help you understand the results.  The service provides lower costs and not only will you receive the usual cost, performance, operator, quality, fraud and other reports, we even take the time to explain how to interpret them.

So why not try out our complete call logging solution today? The BBW Call Management Service operates by removing the problems associated with call logging systems. Let us worry about the technology and allow yourself the time to make use of that valuable information. What’s more, we can even save you money!

The service includes the following:

• The supply, installation and maintenance of all equipment
• Collection of all the data
• Updating of the system
• Daily fraud monitoring
• All report production
• Report explanations and support
• Access to your data via our secure web site

All this from just £60 per month!

How can you offer all that at such a low price? Simple, as we log so many sites we achieve considerable economies of scale. We believe these should be passed on to you, the end user. So get in touch and see how we can be of service to you...

You also save by not having to run a separate call logging PC, backing up data, updating tariffs and extension listings and configuring reports.  We undertake all the management for you and email the reports to you.  If you require additional reports, that can be requested directly from BBW or run via our secure web site.

You maintain complete control and have all the benefits of your own call logger but without the hassle. 

Please click on the call logging menu on the left for full information on BBW's managed call logging offering.
 

Report Options | Our Clients | Free Quotation