BBW abide by a large number of quality approaches and procedures. Quality is essential in every project and every task undertaken by the company and in the recommendations that we make to clients.  Our overriding principals are laid out in Institute of Management Consultants (IMC) Code of Conduct.

All business with BBW is conducted in a professional, independent and impartial way.  The following outlines our professional code:

Professional Conduct

• Accept only those assignments that they are qualified to undertake
• Ensure that the individuals allocated to assignments are competent and effectively managed
• Confirm in writing the objectives, scope of work, responsibilities and fees payable for each assignment
• Advise clients of any reservations they have about client expectations of benefits from the assignment and, if their professional judgment is overruled, indicate the likely consequences
• Respect the Intellectual Property Rights (IPR) of others
• Respect the confidentiality of all client information before, during and after assignments

Impartiality and Objectivity

• Put the best interests of clients first at all times
• Disclose promptly to clients any conflicts of interest
• Always act impartially, objectively and with integrity
• Refuse any form of inducement, commission or payment which could impair objectivity

Quality

• Exercise good management by careful planning, regular progress reviews and effective controls
• Provide accurate and timely documentation
• Carry out the assignment in accordance with client requirements
• Ensure that all individuals allocated to assignments understand and follow identified quality procedures
• Take responsibility for the quality of all aspects of the assignment and compliance with this Code of Conduct

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