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News

April 2008
BBW has been appointed by the Royal Free Hospital to manage the procurement of enhanced switchboard and name dialler facilities.

March 2008
Despite public concerns about the economy, BBW announces a major increase in business at the start of 2008.

February 2008
Training up 40% - BBW announces a new year boom in training with particular interest in VoIP and cost savings courses. For training information click here.

January 2008
Cut your mobile telephone costs. BBW launches a new mobile management service. Click here.

December 2007
BBW announces New Year Sale on training courses.

November 2007
London & Quadrant Housing Trust appoint BBW to manage OJEU procurement for 130 site WAN.

October 2007
The Institution of Engineering and Technology (IET) formally the IEE, appoints BBW to oversee the installation of new communications infrastructure.

September 2007
BBW signs another NHS client to develop a complex communications infrastructure for the future.

August 2007
BBW announce dates for VoIP Configuration and Introduction to Datacomms courses for November 2007. More information from our training site www.commscourses.co.uk

BBW Consultants Ltd - Independent Communications Consultancy, Advice, Ongoing Support and Call Management Services

Supporting RSL's - BBW has been providing consultancy and support services to RSL's for over ten years. We specialise in this market, have dedicated housing services and special discounted rates for the sector.

Tenant Service - We provide dedicated housing call logging service which provides detailed reporting on call answering performance. The service can also include a comparison across the sector, how is your tenant service compared with other similar RSL's?

IT - We have extensive experience of implementing VoIP within the sector. This includes IP contact centres, voice mail, video conferencing, IP call recording and a range of other services. We would be pleased to discuss your requirements.

Cost Saving - BBW are continually involved in the procurement of telephone solutions. LAN and WAN solutions for the housing market. We know the savings that can be made and can support you in reducing costs.

How can we help? Contact us for support on any aspect of voice or data comms including:

Improving Customer Service
Reducing Costs
VoIP/Convergence Strategy
Contact Centres
Telephony Systems
LAN and WAN
Customer Relationship Management

Dedicated Support to RSL's: Our approach includes:

Discounted Rates For RSL's
10 Years Experience of The Sector
Proven VoIP Implementation In The Sector
Diversity Policy and Approach
Knowledge of OJEC Purchasing

Improving Customer Service:

How many calls do you miss?
What is your average answer time?
How do you compare with the sector?
How can you improve?

For more information please contact us on 0800 458 0550 or click here.

bbw consultants ltd