How Does TEM Work?
As the a Telecom Expense Management partner, BBW deliver the following:
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- Receiving, reviewing, validating, and auditing all mobile supplier invoices
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- Prompt submission of invoice details to all users
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- Correcting and recovering all discrepant invoice charges
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- Submitting invoices for payment.
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- The preparation and submission of comprehensive reporting
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- Proactive cost reduction management including identification of cost saving opportunities and the associated cost recovery
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- User advice based on best practice
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- Asset management
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- Identification of cost saving opportunities and the associated cost recovery
BBW have provided mobile management services for over ten years and believe we have a unique approach. We do not just produce reports or sell any products, we provide a high quality on-going pro-active service to manage the data and to provide analysis and interpretation.
Key points in our services are:
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- Specialist online management portal for both users and managers
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- Dedicated Account Management team
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- Pro-active philosophy
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- 9am to 5pm Weekday GMT/BST support
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- Stringent Service Level Agreement
BBW appreciate that all organisations are constantly evolving and we recognise that suppliers need to adapt and change at the same pace otherwise the initial synergy and best practice methodology are lost. We work closely with our clients to ensure that BBW is consistently improving.
BBW proactively monitor our Service Level Agreements with quarterly business reviews.

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