Our Services

From strategic communications reviews to cost and quality audits, BBW will have the most cost-effective solutions available, using industry-leading technology and solutions.

BBW provide independent professional advice on all aspects of voice and data communications technologies and services. Our expert consultants can advise on LAN, WAN and voice technologies. We advise on a variety of organisation sizes from single site telephone systems to large international wide area networks. Our range of skills extend from support to optimisation of current systems, to future strategies for real businesses return.

For full details on our Consultancy Services please click here.

Our communications audits cover both cost and quality. Our consultants will review your current infrastructure and provide practical advice on both reducing costs and improving the quality of service. The audit is bespoke to the services and systems you wish to include. For example, you may wish us to audit the telephone system and require the costs benchmarked, the compatibility and likely lifespan of the system assessed and the suppliers consolidated.

For full details on our Audit Services please click here.

Purchasing a telephone system, data network or unified communications solution can be quite daunting. BBW have specialist skills supporting clients to develop a detailed technical specification, turning this into a procurement document, advising on potential suppliers and benchmarking proposals. We are fully conversant with both private and public sector procurements including those regulated by the OJEU process. Our aim is simple, to ensure you obtain the most suitable solution, at the lowest price, while ensuring you follow the appropriate procurement regulations.

For full details on Procurement Support please click here.

Our Operational Support service provides ongoing support with your communications equipment and services. If you have ever wanted an expert at the end of the phone to deal with those difficult issues, Operational Support is for you. Perhaps you need additional support to cover holidays or specialist advice on a new technology? We also monitor the market for new technology or suppliers who may be of benefit to you. We are there in an emergency and are included in many clients business continuity plans.

For more details on the potential of Operational Support please click here.

Telecomms costs are significant and come from so many different sources, e.g. mobile telephone bills, Blackberry’s, BT invoices, system maintenance, other carriers (C&W, COLT etc), hardware suppliers etc etc. This can easily run into thousands of invoices a year. The process of checking that each invoice is correct is almost impossible and many organisations simply approve the payment if the costs appear to be similar to last month. In reality many of these invoices are wrong and a great deal of money is wasted. Our TEM service takes the burden of checking the invoices and ensures they are correct. As a result, we drive down your telecommunications costs.

For more details on how much you can save place click here.