Telecom Expense Management (TEM) is simply the efficient management of telecommunications services. The TEM service provides clear management information and reduces costs.

Management Control

The BBW TEM solution provides:

• A single front end to monitor all your telecoms services.

• Clear information on suppliers, contracts and costs.

• Simple cost investigations and monitoring high costs.

• Proactive consultancy support to reduce costs.

Cost Reduction

The TEM solution reduces costs in many different ways including:

• Ceasing unused and redundant services.

• Claiming over billed charges back from suppliers.

• Identifying fraud and misuse.

• Cancelling services when staff leave.

• Ensuring all services are on the best tariff – particularly important on mobile devices.

• Proactive staff education to reduce costs, e.g. regarding directory services.

We typically expect a saving in the region of 10% by implementing TEM.