Telecoms costs are both substantial and difficult to manage. Many organisations receive hundreds or even thousands of invoices and it is almost impossible to check each individual invoice. As a result, errors are made and costs increase. The key issues are as follows:
Overcharging - Surveys indicate that as many as 10% of telecomms costs are overcharged. Typical problems include the wrong tariff being used, ceased services still being charged etc.
Not Ceasing Services - Keeping track of staff mobile telephones, business lines and business broadband is difficult, given the speed that staff join and leave many organisations. As a result, thousands of pounds are spent on staff who are no longer employees.
Misuse - Do you monitor how your staff use corporate telecom services. Many organisations spend thousands providing their staff with free telephony services.
How does TEM Help?
Quite simply we provide a full invoice auditing service for you. The service comprises the following elements:
The great benefit of TEM is that it doesn't cost anything at all. The entire purpose of the service is to reduce your costs. We simply take a small percentage of the savings achieved.