FAIL (the browser should render some flash content, not this).
Expertise

Contact Us

Why Use BBW for TEM?

Many years expert knowledge of telecomms services.

Experience of TEM for over 10 years.

Proven ability to drive costs down.

Ability to provide TEM to all sizes of organisations.

 

BBW Services

Consultancy

Procurement Support

Operational Support

Telephone Expense Management

 

 

Telephone Expense Management

Telecoms costs are both substantial and difficult to manage. Many organisations receive hundreds or even thousands of invoices and it is almost impossible to check each individual invoice. As a result, errors are made and costs increase. The key issues are as follows:

Overcharging - Surveys indicate that as many as 10% of telecomms costs are overcharged. Typical problems include the wrong tariff being used, ceased services still being charged etc.

Not Ceasing Services - Keeping track of staff mobile telephones, business lines and business broadband is difficult, given the speed that staff join and leave many organisations. As a result, thousands of pounds are spent on staff who are no longer employees.

Misuse - Do you monitor how your staff use corporate telecom services. Many organisations spend thousands providing their staff with free telephony services.

How does TEM Help?

Quite simply we provide a full invoice auditing service for you. The service comprises the following elements:

  1. Full Service Audit and Inventory - We find every line, every mobile phone and every service which is paid for by your organisation.
  2. Tariff Check - We confirm you suppliers are charging the correct amounts.
  3.  

  4. Dispute Resolution - Using both the inventory and the tariff check we help you to claim back overpaid costs.
  5. Asset Management - We maintain an up to date database of your services.
  6.  

  7. Invoice Checking - We confirm each invoice is correct against the inventory and is charged at the correct tariff.
  8.  

  9. Management Information - We provide detailed management information to help you manage your suppliers and services.

How much does it cost?

The great benefit of TEM is that it doesn't cost anything at all. The entire purpose of the service is to reduce your costs. We simply take a small percentage of the savings achieved.

To find out more about BBW's TEM service please Contact Us.